IESCO, as Pakistan’s leading public utility, is dedicated to providing continuous power supply while focusing on customer satisfaction, operational excellence, and employee development. The organization’s Vision emphasizes:

Vision:

IESCO’s strategic vision focuses on delivering top-tier services while promoting sustainability and operational excellence. The vision includes:

Quality Service Delivery

IESCO is committed to improving operational efficiency and sustainability, benefiting both customers and the environment by delivering high-quality services and uninterrupted electricity.


Customer-Centric Approach

A priority is placed on creating strategies that effectively meet customer needs and enhance satisfaction.


Employee Welfare

The company focuses on employee well-being by providing programs like universal life insurance for employees’ families, ensuring long-term security for the workforce.


Environmental Sustainability

IESCO is committed to adopting environmentally responsible practices to reduce environmental impact, fostering sustainability across all levels of the organization.


IESCO’s Mission revolves around the goal of providing uninterrupted power supply to support various sectors such as trade, industry, education, and social activities. In addition, IESCO aims to:

Mission:

Be a socially responsible corporate entity.

Achieve the highest operational efficiency within Pakistan’s public utilities.

Minimize line losses within the distribution network.

Be a preferred employer.

Generate profits for stakeholders.

Core Values of Vision & Mission Statement

Merit Team WorkEfficiency
TransparencySafetyInnovation

Goals:

Ethical Processes & Systems

Focus on transparency, fairness, and high moral standards in operations.

Emphasis on restoring public trust through accountability and ethical practices.

Our team members are held accountable to both our customers and the company’s core values.We aim to restore public confidence in utility services.

Operational Excellence

Upholding the highest standards in daily operations.

Leveraging advanced technology and defined Standard Operating Procedures (SOPs).

Individual accountability for continuous improvement in service quality and efficiency.

Customer Focus

    Customers are at the core of IESCO’s operations.

    Dedication to enhancing service quality and ensuring reliability.

    Aligning business practices with customer needs.

    Employee Development

        Prioritizing recruitment, development, and retention of top talent.

        Ensuring a healthy, safe, and positive work environment.

        Promoting open communication and recognizing employee achievements.

        Addressing and filling competency gaps to empower employees.

        Overall Commitment:

        IESCO is dedicated to being a reliable, efficient, and eco-conscious electricity provider.

        Aiming to benefit both customers and employees through operational efficiency and sustainability.